Frequently Asked Questions
Everything you need to know about shopping with Sonderegger & Co. AG
What is the standard shipping time for orders?
We offer premium shipping across Europe. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Simply use the prepaid return label included in your package and ensure the tags are still attached and the garment is unworn.
Where are your garments manufactured?
Sonderegger & Co. AG is committed to ethical craftsmanship. Our collections are designed in-house and produced in certified workshops across Italy and Portugal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
How do I determine my correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your body measurements to our chart for the most accurate fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team.